Risk Assist Helpdesk
Our Risk Assist Helpdesk is a comprehensive and cost-effective consultancy solution, powered by Assent, designed to address your specific needs.
With our online ticket system, you can easily submit your inquiries and receive prompt responses from our experienced consultants. No matter where you are or where our team is located, we ensure dedicated support for your issues.
Gain access to valuable consultative advice, tailored to a wide range of scenarios, enabling you to make informed decisions. Our service also offers template documents and examples, enabling you to meet your requirements quickly and efficiently.
Whether you’re a sole individual or represent an organisation with a large workforce, we offer flexible service packages to accommodate your needs.
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We offer three levels of service based on hours
Basic | £100 + VAT per month
Our basic package offers 1 hour of consultancy per month* and is suitable for businesses with a good understanding of their compliance regime and in-house resources, but may need occasional access to competent advice on international standards and risk.
Professional | £200 + VAT per month
Our professional package offers 2 hours of consultancy per month* and is suitable for businesses with some understanding of their compliance regime and requires more frequent questions about international standards and risks.
Advanced | £300 + VAT per month
Our advanced package offers 3 hours of consultancy per month* and is suitable for businesses that do not have an in-house compliance resource and have regular questions or require template documentation.
£100 + VAT per month
£200 + VAT per month
£300 + VAT per month
Easy Access to Competent Advice
Through our Risk Assist Service Desk, you can submit enquiries and incident reports any time. Each submission will be assigned a ticket number for your case.
Raise a risk assist ticket and our team will respond to your issue wherever they are – and wherever you are. Get consultative advice on a variety of scenarios and utilise template documents or examples to help meet your needs quickly and effectively.
Fast Response Times
Get fast answers to your queries, we aim to respond to all queries within 1 UK working day. Our central admin office provides full back-office support, and our consultants have access to the risk assist platform wherever they are.
Our consultants have a wealth of experience in different industries and are ready to answer your queries, including: answering tender questions, drafting or template policies, direction to official guidance, resolving certification Issues and incident management.
Low Monthly Fee
With our fixed monthly fee, no minimum term and a fair use policy our subscription service is a cost-effective way to access a retained consultancy service helpdesk.
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Outsourced Data Protection Officer (DPO)
Our Outsourced Data Protection Officer (DPO) service is provided by a team of experienced data protection professionals who have the knowledge and expertise to ensure that the business is complying with the GDPR.
Health & Safety
Our Health & Safety Competent Person service is designed to help businesses of all sizes comply with health and safety regulations by providing fast access to a competent person certification and expert advice.
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