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C5.3 Roles & Responsibilities for ISO 9001:2015
This policy outlines the approach to defining and communicating roles, responsibilities, and authorities as required by Clause 5.3 of ISO 9001:2015. It ensures that all personnel within the organisation understand their responsibilities in maintaining and improving the Quality Management System (QMS).
ISO 9001:2015 – Roles, Responsibilities, and Authorities
Clause 5.3 of ISO 9001:2015 requires top management to ensure that roles, responsibilities, and authorities are clearly assigned and communicated throughout the organisation. This includes ensuring that individuals understand their contribution to the QMS, compliance with quality objectives, and accountability for process effectiveness. The organisation must also designate personnel responsible for maintaining QMS integrity, reporting on performance, and ensuring that quality requirements are met. By establishing clear roles and responsibilities, organisations can enhance efficiency, improve coordination, and maintain compliance with ISO 9001 requirements.
Roles & Responsibilities
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