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C7.5 – Documented information
This policy outlines the approach to managing documented information as required by Clause 7.5 of ISO 9001:2015. It ensures that the organisation establishes, controls, and maintains the necessary documented information to support the effectiveness of the Quality Management System (QMS) and demonstrate compliance with ISO 9001:2015.
ISO 9001:2015 – Documented Information
Clause 7.5 of ISO 9001:2015 requires organisations to establish and maintain documented information necessary for the effective operation of the QMS. This includes creating, controlling, and retaining documents and records that support the QMS and ensure compliance with regulatory and customer requirements. The organisation must ensure that documented information is available, accurate, and accessible when needed, while also protecting it from unintended alteration or loss. By managing documented information effectively, organisations can ensure transparency, consistency, and traceability across processes.
